EXCELLENT  
  
 Based on 32 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Thegreat Gaius 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Perfect 👌

Owner's reply
Thank you so much for the review and we are glad that you loved our services Asante Sana,blessline flowers is committed to deliver fresh flowers all the way through same day,😊😊
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Tabitha Matekwa 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I ordered at 6.40 by 8.30 I had received my order.i paid on delivery.th8s was so fast and reliable.a happy client

Owner's reply
Thank you so much Tabitha for your review we are so delighted to have been part and parcel of your gifting experience blessline flowers is committed entirely to deliver flowers with same-day delivery . Thank you so much for the order
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Barnabas Bigirwa 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
The service is best, deliveries made as required.
Thank you blessline flowers

Owner's reply
We are greatfull for the wonderful experience you've had with us we are greatfull that our services have met your expectations, blessline flowers thrives in trust ,excellence,in delivering fresh flower bouquets,same-day across Nairobi.we are delighted to part of a gifting experience Thank you so much let blessline flowers be the centre of joy and gifting
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Mykie Mutooni 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Outstanding Customer Service and Exceptional Service Recovery

I rarely write reviews after a negative experience, but the level of professionalism and care I experienced with Blessline Flowers truly deserves recognition.

Yesterday, I ordered a bouquet of roses that unfortunately did not arrive up to my usual expectations—a few of the petals had some visible black lining around the tips. Mistakes and slight quality slips can happen to any business, but what truly separates a great company from an average one is how they handle feedback and resolve problems.
Upon reaching out to complain, the team at Blessline Flowers responded swiftly, professionally, and with a genuine, heartfelt apology. There was no pushback or friction—just immediate accountability and a clear desire to make things right.

Within no time, they sent over a replacement bouquet of really nice, incredibly fresh, and vibrant roses. To go above and beyond, they were kind enough to include two extra roses and a thoughtful small card to apologize for the inconvenience caused.

That kind of customer obsession and graceful service recovery is rare to find. The replacement flowers are stunning, and their responsiveness turned what could have been a disappointing experience into a loyal customer relationship.

If you are looking for a florist that not only delivers beautiful arrangements but also genuinely cares about customer satisfaction and stands firmly behind the quality of their work, I highly recommend Blessline Flowers. I will definitely be ordering from them again.

Owner's reply
Dear mykie mutooni Thank you so much for taking the time to share your experience and for giving us the opportunity to make things right. We sincerely appreciate your understanding and your honest feedback. While we always strive to deliver flowers of the highest quality, we recognize that we fell short of our own standards on your initial order, and we are truly sorry for the disappointment. At Blessline Flowers, we believe that every customer deserves not only beautiful flowers but also exceptional service. We're glad we were able to resolve the issue promptly and that the replacement bouquet met your expectations. Your kind words about our team's responsiveness and commitment to customer satisfaction mean a great deal to us. Thank you for your trust, your patience, and for recommending Blessline Flowers. We look forward to serving you again and creating many more beautiful moments for you in the future. Warm regards, The Blessline Flowers Team
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Samuel Mturi 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
They have the best customer service and ensure timely delivery of flowers. You can even order from kilometers away, that doesn’t stop them from ensuring timely services.

Owner's reply
Thank you so much for your wonderful feedback! 🌸 We’re delighted to know you enjoyed our flower delivery in Nairobi and appreciated our excellent customer service. At Blessline Flowers, we take pride in offering timely and reliable flower delivery services, ensuring that your loved ones receive fresh, beautiful flowers — even when you order from kilometers away. 💐 Visit www.blesslineflowers.co.ke for your next same-day flower delivery in Nairobi!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 njibu peris 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Great customer service

Owner's reply
Hi njibu we really appreciated that you have loved our services and given a five star rating thank you so much for the review,
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Latifa Omol 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
beautiful flowers, great services, quick delivery 💯

Owner's reply
Hi latifa omol we are very greatfull for the review it really means alot you us, you have proven that blessline flowers delivers fresh flowers,Great services and Quick delivery,keep it blessline flowers
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Brenda Imelda 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Great customer service! I’m always a happy customer

Owner's reply
Thank you so much brenda we happy and greatfull for your amazing review,keep it blessline flowers
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Hemedy Osman 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
They do fantastic job

Owner's reply
Thank you much for your kind words we really, really appreciate it,keep it blessline flowers