At Blessline Flowers, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit www.blesslineflowers.com⁠� or purchase our products and services.
1. Information We Collect
We may collect the following information:
Full name
Email address
Phone number
Delivery address
Billing address
Payment information (processed securely through trusted payment providers)
Order details and purchase history
IP address, browser type, and device information
Information you voluntarily provide through contact forms, reviews, or customer support.
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate about your purchases
Provide customer support
Improve our website and services
Personalize your shopping experience
Send promotional offers and marketing communications (with your consent)
Prevent fraud and maintain website security
Comply with legal and regulatory requirements.
3. Payment Security
Blessline Flowers partners with secure payment providers to process transactions. We do not store your complete debit or credit card information on our servers. All online payments are protected using industry-standard encryption technologies.
4. Cookies
Our website uses cookies to:
Improve website performance
Remember your shopping preferences
Analyze website traffic
Enhance your browsing experience
You may disable cookies through your browser settings, although some website features may not function properly.
5. Sharing Your Information
We do not sell, rent, or trade your personal information.
Your information may only be shared with:
Delivery partners
Payment processors
Technology and hosting providers
Government authorities where required by law
Each partner is expected to maintain appropriate confidentiality and security standards.
6. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While no online system is completely secure, we continuously work to maintain high standards of data protection.
7. Marketing Communications
With your permission, we may send you:
Special offers
Holiday promotions
New product announcements
Exclusive discounts
Company updates
You may unsubscribe from marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.
8. Your Rights
Depending on applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your data
Object to certain processing activities
Withdraw consent for marketing communications
Request a copy of the information we hold about you
We will respond to valid requests within a reasonable timeframe.
9. Third-Party Services
Our website may contain links to third-party websites or services, including payment providers and social media platforms. We are not responsible for the privacy practices or content of these third-party websites.
10. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
Blessline Flowers may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page together with the revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Blessline Flowers
Website: www.blesslineflowers.com⁠
Email: sales@blesslineflowers.com
Phone: +254746065583
By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.